FAQ
We strive to make every customer the center of attention. If you have any inquiries or questions about our products and services, please feel free to contact us. We look forward to responding to your inquiry within 24 hours. Our contact email contact@blingrunway .com
CAN I USE A DISCOUNT CODE ON A SALE ITEM?
Discount codes apply to most of our jewelry, with the exception of pieces currently on sale. Our sale items already have a larger discount than most of the codes ever available, which means you are getting the best possible deal on them!
WHERE DO I ENTER MY DISCOUNT CODE?
During the first stage of checkout, look for a box beneath your order summary. Enter your code and click ‘apply,’ then watch the magic happen. Remember Bling amigo, only one discount code can be used per order!
HOW CAN I PAY FOR MY JEWELRY?
We currently only accept paypal payments.
Please note: If you want to pay via American Express, please select PayPal in the checkout and then click on the option "Pay with Credit or Debit Card" inside PayPal. If you need help with that, please contact our
IS YOUR SITE SAFE AND SECURE?
Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.
WHAT SHOULD I DO IF MY PAYMENT DOESN’T WORK?
We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!
Please note: If you want to pay via credit card and are using AMEX, you have to proceed to PayPal first, and then select the option "Pay with Credit or Debit Card" inside PayPal. If you need help with that, please contact our .
Let customers speak for us
Had my eye on this site for a while, and finally got around to ordering my boyfriend and I's promise rings here. I'm very impressed with the quality for the price! And the designs are so pretty ^-^
(He has my ring, and I have his, so we can give them in person to each other next time I visit since we've been long distance for almost 6 years).
Customer support has been lovely and replied within less than a day anytime I needed to ask questions :)
I'll definitely recommend BlingRunway's couple rings to my other friends who are also in long-term, long-distance relationships!! :)
I have found no other jewellery site with such nice matching couple ring designs that aren't just boring plain bands with a gem. These are fantastic!
Absolutely adored the process of making a custom ring, and they were attentive to everything I wanted. Especially when it came to using such a beautiful color-changing stone. They were just as excited as I was and communicated throughout the entire process! Will definitely be back <3
PS. The ring is so much more gorgeous in person, I just didn't know how to capture that while showing the detailing haha
This necklace is beautiful both in the picture and online! It's simple and elegant! Perfect for dressing up an outfit!
Took a little bit to arrive, but I ordered around a holiday, so that was expected. But it came beautifully wrapped with a bag and case to easily store or travel if needed. 10/10, would buy again!
I am blown away by the customer experience. They originally sent me the wrong ring. I contacted customer service and they told me to keep the ring and sent me the correct ring right away. Both rings are beautiful. Thank you so much!
Absolutely beautiful, very high quality and it shines very brightly especially under the sun. Absolutely love my ring.
Its beautiful. There are no words to describe how much I love it
Really love it!! It’s cute, sparkling and fits my finger perfectly! Beautiful mild green too and I want to wear it everywhere!
I loved the ring and its exactly how I wanted.I was also so surprised and appreciative of how fast the customer service is.thank you so much,definitely going to buy more jewelry from here in the future.
It's really pretty just like how it looks in the listing, and I am really happy with my purchase!
Es hermoso. Valió la pena la espera. Seria perfecto si habría en otros colores.
My sister beyond loved it the smile on her face was great! It was very pretty and nice quality.
Ordered a custom ring and it came out amazing such an awesome experience. Great customer service and beautiful work on my custom wedding ring so happy with the results. Thank you so much
I received my custom ring from Bling Runway and i can honestly say that I’m very happy with the results . The ring was made in a timely manner and with quality, also I would like to thank Karho for all the help I got and making the whole process very easy .
It's such a beautiful necklace, the package is amazing and it even came with a pair of earrings I wasn't expecting!! What a lovely surprise!! Definitely recommend and can't wait to buy again from this amazing brand !!
